EMERGENCIES - Penn Police, 215-573-3333, 511 from any campus phone;
General Information: 215-898-7297
Penn Transit Ride Service/Walking Escort Services - 215-898-RIDE (7433) or 215-898-WALK (9255)
Special Services - 215-898-4481 OR 215-898-6600 (24hrs), https://www.publicsafety.upenn.edu/about/special-services/
Members of the Penn community may inquire and receive support services when victimized by any type of crime. Highly trained personnel are available to offer immediate assistance, including crisis intervention, accompaniment to legal and medical proceedings, options counseling and advocacy, and linkages to other University and community resources.
Penn Help Line - 215-898-HELP (4357), https://www.publicsafety.upenn.edu/safety-initiatives/help-line-215-898-help/
Any member of the Penn community can utilize this service by calling 215-898-HELP(4357). Calls will be answered 24 hours a day, 7 days a week by Division of Public Safety professionals trained in mental health referrals by staff from Counseling and Psychological Services (CAPS). Call day or night, to get information and help with personal problems, questions, or concerns. Trained Division of Public Safety will listen, offer immediate assistance, and provide referrals to campus resources. Students who are dealing with the complex emotional challenges of university life can use the HELP Line to receive information and referrals to the many health and wellness resources at Penn, including CAPS, Student Health Service, Student Intervention Services, Public Safety, and others. They may also call on behalf of a friend or acquaintance.
RAP Line - 215-573-2RAP (2727), http://www.vpul.upenn.edu/rap-online/
Reach-A-Peer Hotline, 9pm-1am.
Counseling & Psychological Services (CAPS) - 215-898-7021, http://www.vpul.upenn.edu/caps/
Open 9am-5pm Mon, Tues, Fri, and 9am-7pm Wed, Thurs. CAPS is the counseling center for the University of Pennsylvania. CAPS offers free and confidential services to all Penn undergraduate, graduate, and professional students. CAPS helps students adjust to university life, manage personal and situational challenges, develop coping strategies, and grow personally and professionally. CAPS' trained clinicians offer individual, group, and couples therapy. Students can access CAPS in a variety of ways, depending on the individual situation.
Student Health Services (SHS) - 215-746-3535, http://www.vpul.upenn.edu/shs/
3535 Market Street, Suite 100.
Student Intervention Services (SIS) - 215-898-6081, http://www.vpul.upenn.edu/intervention.php
Penn Student Intervention Services (SIS) assists the University community in handling emergencies or critical incidents involving the welfare of safety of students.
Office of the Chaplain - 215-898-8456, https://chaplain.upenn.edu/
UPennAlert and Penn Guardian: We encourage you to use these free services provided for your safety and wellbeing
Please take a moment to update your contact information for the UPennAlert Emergency Notification System and download the Penn Guardian App, which can help Police better find your location in an emergency.
* UPennAlert Registration
Visit www.publicsafety.upenn.edu/upennalert<http://www.publicsafety.upenn.edu/pennready/upennalert/> for information on how to register or update your contact information.
* Penn Guardian
Use the Penn Guardian App<https://www.publicsafety.upenn.edu/safety-initiatives/pennguardian/> to stay in touch with Public Safety.
Penn Guardian is a free app that allows Penn affiliates the ability to rapidly provide information about themselves to the Division of Public Safety during an emergency.
Calls from a registered phone will allow Penn Police to determine caller’s cell phone’s GPS location, which can decrease response time. This information will only be available to Penn Police when they call the Penn Emergency Communications Center (PennComm) directly, either through the app or at 215-573-3333.
If a call is made to PennComm, and the caller is unable to speak—perhaps because of an allergic reaction—a call taker will send a text message to the caller’s phone, allowing for communication directly via text.
The app provides a confidential way to submit a tip to Penn Police—with a photo, if necessary—through a text message.
Walk Back Program
The Division of Public Safety will be offering the Public Safety Walk-Back Program during reading days and final exams, from December 11 to December 22, 2021. An Allied Universal Public Safety Officer will be posted at the “Button” on Locust Walk from 10:00pm until 3:00am. Approximately every half hour the officer will enter Van Pelt-Dietrich Library to offer walking escorts to anyone in the building. The officer will then perform the escort and return to repeat the process.
The Division of Public Safety is providing this service in addition to its normal Walking Escort Programs. Uniformed Allied Universal Public Safety Officers provide escorts to campus locations. Officers are dispatched by radio and will accompany you from one campus location to another, to a Penn Transit Stop or to an on-campus SEPTA regional transit stop. Walking Escorts are available 24 hours a day, 7 days a week. To request a Walking Escort, call 215-898-9255 (898-WALK).